OUR PROMISE TO ALL OF OUR CUSTOMERS.
NEVER BEATEN ON PRICE.
The price promise does not apply to online & catalogue purchases or any special offers . The promise to beat any floor covering price applies to on-the-floor, delivered and fully fitted prices.
Where you wish to purchase a floor covering product only, any competing quotation must be for that same product only and the other retailer must not carry out or arrange the supply or fitting of other related products. In these circumstances our price promise applies only to carpet, laminate, wood and vinyl floor coverings on a like for like basis.
Where a request to beat a competing quote from another retailer is made at the point of sale, any quote to be beaten must have been provided within the immediately preceding 60 days, be in writing and we must be able to identify the retailer who has provided the quotation.